Quality Customer Relations
Sharpen your cutting edge to achieve customer satisfaction.
This course will allow you to equip your organization with the knowledge and mindset towards winning your customers' trust and business through quality service that is sustainable, continuing, and sincere in the light of the latest Quality Management Principles and relevant ISO 9001: 2015 clauses.
Benefits
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Target group
This course is recommended for Key personnel who interface with customers frequently; supervisors and other management personnel.
Requirements
No prerequisite
Training outline
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Other information
For payment and other inquiries, please contact Ms. Sarah Mayol, Sales Executive (Sarah.Mayol@tuv.com |+63 998-848-0707).
ADDITIONAL INFORMATION
- Fees are inclusive of training materials and certificate.
- Unless specified in the course brochure, training fees subjected to a 12% VAT.
- All participants are required to pay 50% down payment before the first day of the training.
CANCELLATION POLICY
- TÜV Rheinland Philippines, Inc. reserves the right to postpone and cancel public courses.
- Unless cancelled by TÜV Rheinland Philippines, training fees are non-refundable.
- Participants with late cancellation (five days prior the training schedule) will not be refunded. Full amount of the training fee will be charged and invoiced.
- Transferability: If you are unable to attend, a substitute delegate may attend in your behalf. Please provide the name and title of the substitute delegate
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Quality Customer Relations
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Lowest total price available per person. Higher prices per event date are possible. Possibly. Exam fees are included in the total price. All price details can be found in the selection area at the bottom of this page.
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