This intensive four-day training equips healthcare facilities to lead and complete a full internal assessment using the PhilHealth Benchbook Self-Assessment Tool (SAT). The course provides hands-on experience with PhilHealth’s scoring methodology, document validation, tracer techniques, and strategic action planning—all essential to pass the PhilHealth accreditation survey.
Participants will learn how to evaluate performance against Benchbook Version 2 standards, interpret scoring results, and develop a Corrective and Preventive Action Plan (CAPA). The program aligns all training to the goal of achieving 100% compliance in Core Indicators and prepares teams to present a complete, audit-ready Self-Assessment Summary for submission.
Ideal for teams preparing for accreditation, this course transforms your internal audit process into a powerful driver for quality improvement and Center of Excellence (COE) readiness.
Benefits
Show Details
Gain full working knowledge of the PhilHealth Self-Assessment Tool
Learn how to score indicators and interpret survey readiness
Identify evidence gaps through document reviews, interviews, and tracer audits
Prepare and validate Proof of Performance across all 13 Benchbook standards
Develop a complete CAPA and a Benchbook Self-Assessment Summary for submission
Strengthen internal alignment for a successful accreditation survey
Target group
This course is designed for:
Self-Assessment Team (SAT) Leaders: Quality Officers, Department Heads, Unit Managers
SAT Evaluators and Members: Staff involved in compliance scoring, audit, and evidence gathering
Healthcare Facility Leadership: Executives responsible for resource allocation and final sign-off
Requirements
Participants should have prior awareness of the PhilHealth Benchbook Version 2. Ideal for facilities in the planning, implementation, or review phase of their self-assessment.
Training outline
Show Details
1. Review of PHIC Benchbook
What is the intent of PHIC accreditation
program? (Center for Excellence Award)
What is the purpose if of PHIC advance
participation accreditation program?
When and how the standards of the
Benchbook updated?
What are goals and rationale?
What are the performance criteria?
What are indicators of compliance?
2. Revisit the PHIC Accreditation Policy
What is the purpose of accreditation survey?
What is the scope of an accreditation survey?
What does It take for facility to be awarded
Center of Excellence?
How does an organization plan for an
accreditation survey?
How does a facility determine if its ready for
accreditation survey?
How is the confidentiality of the accreditation
process ensured?
What are the outcomes of the accreditation
process?
3. The Self-Assessment Process
a. The goal and purpose of selfassessment
b. Survey Process Guide
c. Opening Conference and Agenda
Review w/ Leadership and Mngt.
• Hospital Overview of the
Organization Services
• Tour of Facility
• Leadership Interview
• Document Review
• Infection Control Interview and
System Tracer
TOPICS COVERED
• Medication Management
Interview and System Tracer
• Human Resource Management
Interview
• Improving Performance Review
• Safe Practice and Environment
Interview
• Surveyor Integration Meeting
• Leadership Exit Interview
4. Review of Benchbook Key Changes in the
Core Standards and Criteria
A. Patient Centered Standards
1. Patient Rights and Organizational
Ethics
2. Access to Healthcare
3. Inpatient Admission and Outpatient
Registration
4. Assessment of Patients
5. Care Planning and Delivery
6. Medication Management
7. Surgical and Anesthesia Care
B. Facility Focused Standards
8. Leadership and Management
9. Human Resource and Management
10. Information and Management
11. Safe Practice and Environment
12. Infection Control
13. Improving Performance
5. Review of Philippine Laws and Regulation
relevant to Benchbook Standards
1. Patient Rights
2. Access to Healthcare
3. Assessment of Patients
4. Care Planning and care delivery
5. Surgery and Anesthesia
6. Medication Management and Use
7. Infection Control
8. Leadership and Management
9. Facility Management Safety
10. Information and Resource
Management
6. Training Workshop – Completion of Self-
Assessment Checklist
A. Patient Centered Standards
1. Patient Rights and Organizational
Ethics
2. Access to Healthcare
3. Inpatient Admission and Outpatient
Registration
4. Assessment of Patients
5. Care Planning and Delivery
6. Medication Management
7. Surgical and Anesthesia Care
B. Facility Focused Standards
8. Leadership and Management
9. Human Resource and Management
10. Information and Management
11. Safe Practice and Environment
12. Infection Control
13. Improving Performance
7. Summary and Conclusion
Date selection
PhilHealth Benchbook 2nd Edition Self-Assessment
Define search criteria
In-House Training, Delivered Where You Work
We bring the training to your team—on-site, efficient, and focused.
Led by industry experts with hands-on experience.
Designed around your operations, aligned with global standards for compliance and performance.
Top trainers
Expert trainers to help you get ahead with competence learning.
1,000+ trainings
Topic seminars and competency courses to help you learn, grow, and build your skills.
TÜV Certification
Your global hallmark of competency confirmation. Trusted and accepted worldwide.
starting at ₱19,500.00 Price (excl. VAT)
starting at ₱21,840.00Price (incl. VAT)
Show price details
Lowest total price available per person. Higher prices per event date are possible. Possibly. Exam fees are included in the total price. All price details can be found in the selection area at the bottom of this page.
