This awareness training introduces healthcare professionals to the enhanced PhilHealth Benchbook Version 2, the official performance standard for health facility accreditation in the Philippines. Whether your institution is applying for accreditation or maintaining its status, this course equips your team with the knowledge to meet PhilHealth’s updated compliance requirements.
Over two intensive days, participants will learn the intent, structure, and goals behind the Benchbook, including how to interpret its 13 Patient-Centered and Facility-Focused Standards. The training breaks down the survey process, including required documents, interviews, and evidence of implementation.
You’ll leave the course prepared for accreditation assessments and aligned with national health laws—moving your facility closer to Center of Excellence (COE) recognition.
Benefits
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Gain a clear understanding of the updated PhilHealth Benchbook Version 2
Learn how to meet PhilHealth compliance indicators with confidence
Prepare for accreditation through hands-on case studies and role-play
Strengthen your team’s alignment with national health regulations
Improve documentation practices across clinical and administrative areas
Support continuous quality improvement initiatives in your facility
Enhance your eligibility for the PhilHealth Center of Excellence Award
Target group
This program is recommended for:
This course is primarily recommended for Health Care Institution (HCI) personnel applying for or maintaining accreditation under the PhilHealth Benchbook, especially those aiming for the Center of Excellence (COE) Award.
Hospital and Healthcare Facility Leadership/Management: Chief Executive Officers, Directors, Department Heads, and Quality Management Officers, as they are responsible for setting the vision and ensuring facility-wide compliance.
Quality and Accreditation Teams: Staff directly involved in preparing for the Benchbook self-assessment, coordinating the accreditation survey, and implementing Continuous Quality Improvement (CQI) initiatives.
Clinical and Administrative Staff: Physicians, Nurses, Allied Health Professionals, and personnel from key service areas (e.g., Medical Records, Pharmacy, Laboratory, Human Resources, Infection Control, and Facilities Management) whose daily tasks are evaluated during the survey.
Requirements
No prior certification required. Designed for personnel of healthcare institutions currently accredited by or seeking accreditation from PhilHealth.
Training outline
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1. Introduction to enhanced PHIC Benchbook
What is the intent of PHIC accreditation program? (Center for Excellence Award)
What is the purpose if of PHIC advance participation accreditation program?
When and how the standards of the Benchbook updated?
What are goals and rationale?
What are the performance criteria?
What are indicators of compliance?
2. The PHIC Accreditation Policy
What is the purpose of accreditation survey?
What is the scope of an accreditation survey?
What does It take for facility to be awarded Center of Excellence?
What is expected of a facility during an accreditation survey?
3. The New Benchbook Standards requirements
A. Patient Centered Standards
Patient Rights and Organizational Ethics
Access to Healthcare
Inpatient Admission and Outpatient Registration
Assessment of Patients
Care Planning and Delivery
Medication Management
Surgical and Anesthesia Care
B. Facility Focused Standards
Leadership and Management
Human Resource and Management
Information and Management
Safe Practice and Environment
Infection Control
Improving Performance
4. Applicable laws and regulation relevant to Benchbook Standards
Patient Rights
Access to Healthcare
Assessment of Patients
Care Planning and care delivery
Surgery and Anesthesia
Medication Management and Use
Infection Control
Leadership and Management
Facility Management Safety
Information and Resource Management
5. Summary and Conclusion
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PhilHealth Benchbook 2nd Edition Awareness
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starting at ₱12,500.00 Price (excl. VAT)
starting at ₱14,000.00Price (incl. VAT)
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Lowest total price available per person. Higher prices per event date are possible. Possibly. Exam fees are included in the total price. All price details can be found in the selection area at the bottom of this page.
