ISO 9001:2015 Quality Management System Awareness
Deepen your understanding of quality management with our ISO 9001:2015 Quality Management System Awareness Training. Aimed at individuals looking to expand their knowledge of quality management principles, this comprehensive course offers insights into the core aspects of the ISO 9001:2015 standard, including the development, implementation, maintenance, and ongoing improvement of a quality management system (QMS). Participants will engage in expert-led discussions, participate in interactive workshops, and examine real-world case studies to acquire the necessary skills for improving their organization's quality standards and operational performance.
After the seminar, participants will:
- Understand ISO 9001:2015: Grasp the core principles of quality management and the specific requirements of the ISO 9001:2015 standard.
- Identify Documented Information: Learn to pinpoint QMS Documented Information needs relevant to their roles.
- Implement QMS with Risk-Based Thinking: Gain skills to guide and apply risk-based thinking for QMS implementation and improvement.
- Value Internal Audits: Recognize the importance of internal audits in enhancing management review processes for continual QMS improvement.
These outcomes are designed to not only enhance participants' knowledge and skills in quality management but also to empower them to contribute significantly to their organization's quality improvement efforts.
This course is ideal for key personnel across various organizational roles:
- Line Management & Supervision: For those overseeing employee performance and operations to ensure efficiency and adherence to standards.
- Operations, Maintenance, and Engineering: Staff responsible for the smooth execution of daily activities and upkeep of operational systems to optimize performance.
- Production, Quality Assurance, and Quality Control: Individuals focused on producing high-quality outputs and ensuring products/services meet predefined quality standards.
- Management’s Representatives: Appointed personnel tasked with specific QMS duties, facilitating the implementation and maintenance of quality standards as per ISO 9001:2015.
This training is tailored to empower these essential roles with the expertise to enhance and sustain quality management processes within their organization.
For the most effective learning experience, participants should have:
- A foundational knowledge of quality management concepts and principles.
- An awareness of their organizational processes and operations.
- A commitment to improving organizational performance and quality standards.
No specific educational background is needed, making this course accessible to anyone interested in advancing quality management within their organization.
- Overview of ISO 9001:2015 and its importance in the global market
- Historical evolution of ISO 9001 standards
- Benefits of implementing a Quality Management System (QMS)
Principles and Components of a Quality Management System
- Detailed exploration of the seven quality management principles
- Customer focus and its impact on business success
- Leadership principles for a quality-oriented culture
- Engaging people at all levels for effective QMS
- Process approach to improve operational efficiency
- Continuous improvement as a strategic objective
- Decision-making based on evidence
- Relationship management with external parties
- Core components of a QMS
- Scope of QMS
- Leadership and commitment
- Planning for QMS
- Support and resources
- Operation planning and control
- Performance evaluation
- Improvement strategies
Requirements for Design, Establishment, Maintenance, and Improvement of QMS
- Structuring a QMS to meet ISO 9001:2015 standards
- Leadership roles and responsibilities in a QMS
- QMS planning and risk management
- Support processes, including resources, competencies, and communication
- Operational planning and control
- Evaluating QMS performance and implementing improvements
Determining Your Organization’s Context and Interested Parties
- Techniques for analyzing internal and external issues
- Identifying and understanding the needs of interested parties
- Applying context analysis to QMS design and implementation
Setting Quality Objectives (SMART)
- Importance of SMART objectives in QMS
- Process for setting and reviewing quality objectives
- Aligning quality objectives with business strategy
Identifying Risks and Risk Treatment
- Risk identification processes within QMS
- Risk analysis and evaluation techniques
- Developing and implementing risk treatment plans
Managing QMS Implementation of Documented Information Requirements
- Understanding documented information requirements
- Developing and controlling QMS documentation
- Record-keeping and evidence of compliance
Conducting Internal Audit
- Planning and preparing for an internal audit
- Conducting the audit: Techniques and best practices
- Reporting audit findings and managing non-conformities
- Follow-up activities and audit closure
Striving towards Success of QMS Continual Improvement through Management Review
- Planning and conducting management reviews
- Analyzing data for management review
- Making decisions for continual improvement
- Follow-up actions from management review
For payment and other inquiries, please contact Ms. Sarah Mayol, Sales Executive (Sarah.Mayol@tuv.com |+63 998-848-0707).
- Fees are inclusive of training materials and certificate.
- Unless specified in the course brochure, training fees subjected to a 12% VAT.
- All participants are required to pay 50% down payment before the first day of the training.
- TÜV Rheinland Philippines, Inc. reserves the right to postpone and cancel public courses.
- Unless cancelled by TÜV Rheinland Philippines, training fees are non-refundable.
- Participants with late cancellation (five days prior the training schedule) will not be refunded. Full amount of the training fee will be charged and invoiced.
- Transferability: If you are unable to attend, a substitute delegate may attend in your behalf. Please provide the name and title of the substitute delegate
ISO 9001:2015 Quality Management System Awareness
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